Cynthia Kriha

Cynthia Kriha

MIM
Chief Operating Officer and ISO Program Manager

Cynthia Kriha has a diverse career in technology leadership focusing on operational excellence, information security, business systems efficiency and continuous improvement. She is a trusted partner of customers, ensuring development and delivery of actionable plans that meet business objectives and industry standards.

Certifications

  • Master’s degree in International Management (MIM), University of Saint Thomas

Career Accomplishments

Cynthia has worked in leadership positions responsible for operations management, program and project management, strategic planning, information security, organizational development, financial management, data networking, systems engineering and customer service.

She has a proven track record in both Fortune 500 companies as well as small startup companies focused on information security, data communications, healthcare technology, and management consulting.

  • Contributed to ISO 27001 compliance implementations as a program manager, ensuring consistent communication and preparation for third-party certification
  • Was a key contributor of the ISO 9001 implementation team at NCR that resulted in the first location certified world-wide
  • Received Distinguished Technical Achievement Award for ISO 9000 certification efforts
  • Defined and directed work activities for teams from three to 600 employees and 1000 contractors
  • Managed technical and marketing programs that were completed on time and on budget including corporate identity and branding studies
  • Managed an expense budget of more than $110 million and a capital budget of over $450 million
  • Involved in three company mergers and related integration activities
  • Participated in due diligence activities related to operational performance of technology companies including information security profiles
  • Supported outsourcing strategies for expense reduction
  • Past member of Corporate Security Governance Board of a large public company ensuring consistent management of information security activities throughout the company

Skills and Expertise

  • Knowledge of information security and related international standards and trends driving the focus on information governance and privacy
  • Leads ISO 27001 implementations in a program manager role
  • Assists customers with expanding their information security and privacy postures through interaction with subject matter experts
  • Researches and analyzes industry trends and uses that information to drive new opportunities to deliver expanded services to customers
  • Manages strategic programs by identifying an appropriate methodology and articulating the tactical actions needed to drive results
  • Models and promotes ethical business practices as part of corporate governance and a proven approach to management and leadership
  • Designs and implements business-driven standards-based quality programs with measurable results
  • Understands technology and other complex topicsin enough depth to lead experts and view the business holistically
  • Efficiently manages multiple projects and programs through organizational skillsand a focus on results
  • Manages supplier and partner relationships to ensure maximum productivity from relationships, not simply contract compliance

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